Beginner
Prospect 20 local businesses and qualify 5
Find 20 real local businesses that could need one of our four services, research each one, and choose the 5 that are the best fit, with your reasons. Put everything in…
5 deliverables
Selling tech services: the 15-day intern training
How Skillhancer Labs interns find businesses, run discovery calls, write proposals and close website, app, software and automation projects.
What you'll learn
- Explain how Skillhancer Labs works, and exactly when your commission is paid
- Match a business problem to one of our four services: websites, mobile apps, custom software or automation
- Build a list of local businesses worth contacting, and qualify them before you reach out
- Write first-contact messages that are specific, honest and easy to reply to
- Run a discovery call with a clear set of questions, and write notes the developers can scope from
- Help write and present a proposal, and talk about price without discounting
- Handle common objections, follow up without pressure and ask for a decision
- Hand a signed client to the developers with a complete brief
About this course
This is the training every Skillhancer Labs intern completes before their first client call. It covers how the company works and how you are paid, the four services we sell, how to find businesses that need them, and how to take a client from the first message to a signed project handed to our developers.
You don't need to code, and you don't need to have sold anything before. Each lesson is short and practical, and ends with an exercise. The final project has you build and qualify a real prospect list, which our staff review.
How pay works, in one line: 10% of the value of every project you sell, paid when the project is delivered and the client's payment clears, plus a monthly stipend based on performance.
Course content
8 sections · 25 lessons · 1 hr 15 min in total
Start here: how Skillhancer Labs works
- How the 15 days are organisedArticlePreview3 min
- Interns sell, developers buildArticlePreview3 min
- How you are paid: commission and stipendArticlePreview3 min
- What you can and can't promiseArticle3 min
Our four services and who buys them
- Business websitesArticle3 min
- Mobile appsArticle3 min
- Custom softwareArticle3 min
- AutomationArticle3 min
- Matching a problem to the right serviceArticle3 min
Finding businesses that need us
- Signs a business needs a website or appArticle3 min
- Building a prospect listArticle3 min
- First contact that gets a replyArticle3 min
The discovery call
- Preparing for a discovery callArticle3 min
- The questions to askArticle3 min
- Qualifying: budget, decision and timingArticle3 min
- After the call: notes the team can useArticle3 min
Proposals
- Scoping with the developersArticle3 min
- Writing a proposal a client can say yes toArticle3 min
- Presenting the proposal and talking about priceArticle3 min
Objections, follow-ups and closing
- Handling objectionsArticle3 min
- Follow-ups that stay politeArticle3 min
- Closing: asking for a decisionArticle3 min
Handing a client to the developers
- The handover briefArticle3 min
- Your role during the buildArticle3 min
Your first project
- Project briefing: prospect 20 businesses and qualify 5Article3 min
Projects
Put the course into practice. A member of staff reviews every submission.
Your instructor
ST
Skillhancer Labs team
Written and maintained by the Skillhancer Labs team.